HOW TO USE THE TELEPHONE SYSTEM

The Ukrainian telephone system is extremely archaic and at times very difficult to deal with. Do not be surprised if the phones do not work or if they require frequent re-dialing.

TELEPHONE - 24-hour service. Rate for 1 minute: Western Europe - US$1.00, the U.S.A. - US$2.50 (payable in Hryvnias). You might need operator assistance to make a call outside of Kyiv. Foreign language speaking operators can be reached at the following numbers:

French..............8-191 English.............8-192 German..............8-193 Ukrainian/Russian...8-194 Spanish.............8-195

*NOTE: To place a direct long-distance (outside Kyiv), dial (8), wait for the dial tone, then dial the rest of the number. To make an international call dial (8), wait for the tone, then 10 followed by the country code, city code and number. For the U.S. dial 8+10+(country code=1)+(area code)+ #.

ATT Operator: dial 8-100-11
MCI Operator: dial 8-100-13

PUBLIC PHONE BOOTHS - Placing a call through a telephone booth is free. It is not surprising to find that some telephones do not work at all. Poor connections are frequent as well as disconnections from the party with whom you are talking. Just take a breath and dial again.

HELPFUL NUMBERS TO KNOW

Fire...........................01 Police.........................02 Emergency aid/ Ambulance service..............03 Ukraine Country Code..........380 Kyiv area code.................44 Moscow area code..............095 Information about hospitalized patients.........003 Directory Assistance...........09 Weather forecast..............001 Time..........................060 Taxi service..................058

Train schedule info...........005 Train Tickets bureau..........050 Air service agency............056 Airline tickets bureau........062 Bus station..............265-0430 Borispil Airport.........295-6701 Zhuliany Airport.........272-1201 Lost and Found...........229-7844 River Port...............416-1268 CIS telephone operator/ Inter-city calls..............071 Outside CIS operator.....072, 078 Outside CIS operator for diplomats............224-3937

CENTRAL POST OFFICE - Vul. Khreshchatyk 22, tel: 065.

International Express Mail (IEM)
This service enables mail to be delivered to 36 countries within 3-4 days. Parcels and printed matter are also accepted.
tel: 228-1603

Telex - The domestic and international electronic communication office works every day 9am - 6pm.

Telefax (facsimile service) - For information dial 228-1291

DELIVERY SERVICES

In Kyiv
DHL Worldwide Express	Sportyvna Ploshcha 1, Room #101 (Tel: 221-5095, Fax. 221-5783)
Federal Express	18 Schorsa st., #2 (Tel: 268-2458)
Pony Express	Blvd. Druzhby Narodiv 5, Druzhba Hotel (Tel/Fax. 268-9002)
TNT Express Worldwide	Vul. Klymenka 23, Room 304 (Tel: 277-6077, Fax. 277-9079)
United Parcel Service(UPS)	Lvivska Ploshcha 8 (Tel: 212-2289/2305, Fax. 212-2982)
In States
LVIV Express Services, Inc.	Telephone: (Continental U.S. and Canada) (800) 965-7262 Outside of State of New York and New Jersey Only. (908) 925-0717 In New Jersey FAX: (908) 925-2193 Postal address: 1111 East Elizabeth Avenue, Linden, NJ 07036-2046 Electronic mail: lvivexpress@sprintmail.com
KwikMail WorldWide Delivery	8304 Whetstone Road McCutchanville, Dacha Hill Estate, Evansville, Indiana 47711 Toll Free: 888-827-8181; International: +011-812-867-9240; Fax: (+011) 812-867-9241